Shipping Policy

Last Updated: August 21, 2026

Thank you for shopping with Stokesworth Market. We are committed to providing a reliable and straightforward shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 2–5 business days, excluding weekends and holidays.

Processing times may vary depending on product availability, order volume, customization, fulfillment partner, or other circumstances. During holidays, product launches, promotions, or periods of high demand, additional processing time may be required.

You will receive a confirmation email after your order has been successfully placed.

Shipping Rates & Delivery

Shipping rates and available delivery options are calculated and displayed at checkout based on factors such as your order, shipping destination, and selected delivery method.

Estimated delivery dates provided at checkout are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times begin after an order has been processed and transferred to the shipping carrier.

Order Tracking

When tracking information is available, you will receive a shipping confirmation email containing your tracking details.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Multiple Shipments

Stokesworth Market offers products that may be fulfilled from different locations or fulfillment partners.

As a result, items within the same order may arrive in separate packages and at different times. When applicable, separate tracking information may be provided for each shipment.

You will not be charged additional shipping fees solely because we choose to divide an order into multiple shipments.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. Once an order has entered processing or has been shipped, we may be unable to change or redirect the delivery address.

Stokesworth Market is not responsible for delivery issues resulting from incorrect, incomplete, or outdated shipping information provided by the customer.

Delayed Shipments

Delivery delays may occur due to circumstances outside our control, including carrier delays, severe weather, natural disasters, transportation disruptions, high shipping volumes, or other unforeseen events.

While we will assist when reasonably possible, Stokesworth Market cannot guarantee carrier delivery dates or be held responsible for delays caused by shipping carriers or circumstances beyond our control.

Lost, Missing, or Damaged Packages

If your order arrives damaged, is missing items, or appears to have been lost in transit, please contact us as soon as possible.

For damaged shipments, please retain the original packaging and take photographs of the package and affected products. This information may be required to assist with a carrier or fulfillment claim.

Packages marked as delivered by the carrier but not received should first be checked around the delivery location and with household members, neighbors, building management, or the applicable carrier.

We will review reported shipping issues and assist with determining the appropriate next steps.

Returned-to-Sender Packages

Orders returned to us because of an incorrect or incomplete address, refused delivery, unsuccessful delivery attempts, or other customer-related delivery issues may require additional shipping charges before being reshipped.

Refund eligibility for returned-to-sender orders is subject to our Return Policy.

International Shipping

International shipping availability varies by destination and product and will be displayed at checkout where available.

International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs processing may also cause delivery delays outside the control of Stokesworth Market.

Certain products may not be eligible for international shipping due to carrier, regulatory, product, or fulfillment restrictions.

Shipping Restrictions

Some products may have shipping restrictions based on destination, product type, carrier requirements, or applicable laws and regulations.

If we are unable to fulfill an order to the provided destination, we may cancel the affected item or order and issue an applicable refund.

Contact Us

If you have questions about shipping or an existing order, please contact Stokesworth Market through our Contact page.

When contacting us about an order, please include your order number and the email address associated with your purchase so we can assist you efficiently.

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Stokesworth Market
The official marketplace of Stokesworth Brands.